The Roads and Transport Authority (RTA) has introduced various creative strategies to improve the taxi experience in Dubai. These initiatives, which emphasize passenger comfort, safety, and cleanliness, reflect RTA’s dedication to delivering top-notch transportation services.
A Step in the Right Direction
Dubai RTA plans to enhance the taxi and public transportation experience by making them cleaner and safer. In this regard, RTA announced on Monday that it will use Artificial Intelligence to detect smoking inside taxis. As smoking inside public transport is prohibited in the UAE, this will be a step in the right direction.
Vehicle Safety and Cleanliness
A top official from RTA confirmed that 500 airport taxis will be equipped with “high-quality air fresheners.” Vehicle inspection will also be emphasized to further contribute to vehicle safety and cleanliness.
Director of Planning and Business Development at the Public Transport Agency, RTA, Adel Shakri, said, “The initiatives include intensifying awareness and training programs for drivers as well as instructors at companies and driving schools. This also includes the introduction of a monthly operational index covering both vehicle and driver cleanliness and tracking cleanliness-related observations per 100,000 Hala Taxi trips. Additionally, customer satisfaction surveys and mystery shopper assessments, focusing on vehicle and driver cleanliness, will be conducted semi-annually starting in 2025.”
Key Initiatives
State of the Art Monitoring
These new state-of-the-art AI cameras will not only prohibit smoking inside the vehicle but also contribute to passenger safety during an unpleasant event.
Fragrant Voyage
Five hundred airport taxis will be equipped with top-quality air fresheners to enhance the ride experience and leave a lasting impression on tourists and citizens alike.
Increased Evaluations
Airport taxis will also be strictly and thoroughly inspected for any problems in vehicle performance and cleanliness. This will contribute to a better, safer, and cleaner traveling experience overall.
Share your thoughts on this new initiative by RTA. Do you think it will resolve the issue?